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Version: SaaS

Slack Start Conversation

Activity Description​

This activity generates a conversation ID to use in subsequent messages within a session. The conversation ID ensures that all messages in the conversation are routed back to the appropriate workflow. This activity should be used when Resolve Actions Express is the one initiating the conversation. When the beginning of the conversation is through a message coming into Slack, the conversation ID is set automatically by the integration module and can be referenced by using the %ConversationID% variable.

Output​

Conversation ID/Failure

Settings​

  • Module Name – Select the appropriate Slack module.
  • Token – Token of the user who will be sending the message. Leaving this blank will use the token defined in the module configuration. Entering the token of another user will impersonate that user and send messages on their behalf, assuming sufficient permissions.
  • Max Conversations Idle Time (Min) – (Default is 10 minutes). Amount of time in minutes a conversation/session can be idle before it times out and the session ends. This counter is reset after each Send Slack Message activity.
  • Username – Username of the user who will receive the message.
    Example: jsmith